Shipping policy
Shipping Policy
At APREELS, we understand the importance of receiving your products quickly and securely. We are an artisanal jewelry brand, crafting each piece meticulously and environmentally consciously. While maintaining our commitment to meticulous craftsmanship and environmental responsibility, we strive to expedite our processes to ensure you receive your order ASAP.
Shipping Overview
- Orders are shipped from Valencia, Spain
- Most pieces are processed and shipped within 24 business hours, except for items marked as PRE-ORDER
- For pre-order items, estimated production and shipping time is indicated in the 'PRODUCT INFO' section on each product page
- No shipments or deliveries on Saturdays and Sundays
- We carefully review each order before dispatch to ensure a smooth and satisfying shopping experience
Local Pickup (Valencia)
If you live in Valencia, you can check your ring size and pick up your order at:
- Our workshop (by appointment only) - contact us here
- Studio Store - view location, a local boutique we're proud to call our friends
Important Notes
- As a handcrafted jewelry brand, processing may be slightly longer during peak seasons (Christmas, Mother's Day, Valentine's Day)
- For special occasions, we recommend placing your order in advance, especially during high-demand periods
- If you encounter any issues, please contact us
Shipping Rates
Spain
4€ or free shipping on orders over 100€
Spain (Canary Islands, Ceuta and Melilla)
10€ or free shipping on orders over 200€
European Union
10€ or free shipping on orders over 250€
USA, Australia, Canada
10€ or free shipping on orders over 250€
Albania, Andorra, Cyprus, Finland, Iceland, Norway, Switzerland, Turkey
20€ or free shipping on orders over 350€
Brazil, Chile, Colombia, Ecuador, Greenland, Mexico, Dominican Republic
15€ or free shipping on orders over 300€
China, Philippines, New Zealand, Singapore
30€ or free shipping on orders over 500€
Shipping Times
Important: Ensure you check the production time for your jewelry. Most pieces are processed and shipped within 24 business hours, but some jewelry is marked as 'PRE-ORDER'. For pre-order items, estimated production and shipping time is indicated in the 'PRODUCT INFO' section on each product page.
Once your order is dispatched, you'll receive a tracking number via email.
Estimated Delivery Times
- Spain: 24 hours
- Canary Islands, Ceuta and Melilla: 3-7 business days
- European Union: 4-7 business days
- International: 4-10 business days
Please note: As a handcrafted jewelry brand, during peak seasons — such as Christmas, Mother's Day, or Valentine's Day — production may take slightly longer.